Privacy Policy

Effective August 2026

Healing Parts Therapy (“we,” “us,” “our”) respects your privacy. This policy describes what information we collect through this website and how we use it.

This policy applies to our website only. It is not the same as the Notice of Privacy Practices you'll receive if you become a client — that document, required under HIPAA, governs your protected health information once treatment begins. This policy only concerns information submitted through this website before that relationship exists.

Information We Collect

When you use our contact form, we collect the information you provide: your name, email address, phone number, state of residence, preferred session format, your preferred therapist (if applicable), and any message you choose to include.

Like most websites, our hosting provider automatically logs basic technical information — such as IP address and browser type — for security and performance purposes. We do not use this information to identify you personally.

How We Use Your Information

We use the information you submit to respond to your inquiry and connect you with the appropriate therapist based on your location and preferences. We do not use your information for marketing, and we do not sell or rent your information to anyone.

Who We Share Information With

We use Resend, a third-party email delivery service, to transmit your inquiry to our practice. Your message is not visible to anyone beyond our therapists and the service providers necessary to deliver it.

If you choose to schedule a consultation through our booking link, you'll be taken to SimplePractice, a separate platform with its own privacy policy — we encourage you to review it there.

Data Retention

We retain contact form submissions only as long as needed to respond to your inquiry, and for a reasonable period afterward for our internal records. We do not maintain a long-term database of website visitor information.

Your Choices

You're never required to submit more information than the form requires. If you'd like us to delete a message you've sent, contact us and we'll do so.

Questions

If you have questions about this policy, reach out to rachelle@healingpartstherapy.com.

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